Privacy Policy
At Chrono + Cargo, protecting your personal data is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in various ways, including:
- Personal Information You Provide: When you contact us, request a quote, or use our services, we may collect your name, email address, phone number, company name, and any other information you provide voluntarily.
- Automatically Collected Information: We may collect information about your device and usage of our website, such as your IP address, browser type, operating system, browsing behavior, and referral source. This data is collected using cookies and other tracking technologies.
2. How We Use Your Information
Chrono + Cargo uses your personal information for the following purposes:
- To Provide Services: We use your information to process and fulfill your orders, respond to inquiries, and offer logistics solutions.
- To Improve Our Services: We analyze user behavior and feedback to enhance the quality and efficiency of our services.
- Marketing and Communication: With your consent, we may use your information to send promotional materials, offers, or newsletters. You may opt-out of marketing communications at any time.
- Legal Compliance: We may use your data to comply with legal obligations, prevent fraud, or address disputes and enforce our terms and conditions.
3. Cookies and Tracking Technologies
4. Sharing Your Information
Chrono + Cargo does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing partners. These providers are required to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose personal information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Chrono + Cargo, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new entity, subject to the same data protection standards.
5. Data Security
Chrono + Cargo is committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
7. Your Rights
As a user of our services, you have the following rights concerning your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Deletion: You have the right to request deletion of your personal data, subject to certain legal obligations.
- Restriction: You may request a restriction on the processing of your data in certain situations.
- Portability: You have the right to request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your data for direct marketing purposes or based on our legitimate interests.
To exercise any of these rights, please contact us at the details provided below. We will respond to your request within the time limits set by applicable law.
8. International Data Transfers
Chrono + Cargo is based in Germany, but we operate globally. As part of our services, your personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR and other relevant regulations.
9. Third-Party Links
Our website may contain links to third-party websites. Chrono + Cargo is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
Chrono + Cargo reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will take effect immediately. We encourage you to review this page regularly to stay informed about how we protect your data.
Chrono + Cargo
Hamburg-HafenCity, Germany